CCNA Voice Practice Test

Which of the following are characteristic descriptions for multisite Cisco Unity Connection deployment? (Choose three)

A. Call Admission Control is not required

B. Uses the G.711 codec

C. Uses the G.729 codec

D. Requires traffic pattern evaluations

E. Makes use of transcoding

What is the access level for the Phone user in CUC Manager Express? (Choose two)

A. Configure phone-based features

B. Search the CUC Manager Express directory

C. Perform routine phone additions

D. Program speed dials

What statements best describe the report generation process in CUC Manager? (Choose two)

A. The Cisco Unified Reporting web application generates reports using various data to help the administrator maintain the CUC system

B. Sources for report generation include the CUCM database, RTMT counters, and CDR/CAR

C. The Cisco Unified Reporting application gathers information from the publisher servers only

D. The Cisco Unified Reporting application requires that the Cisco Tomcat service is disabled on the server to successfully generate a report

Which of the following describes the Weighted fair queuing (WFQ) queuing algorithm?

A. Uses one queue only

B. Assigns each packet a priority

C. Schedules classified interactive traffic to the front of a queue

D. Supports user-defined traffic classes

E. Uses a priority queue for voice traffic at a guaranteed rate

Identify the characteristics of Cisco Unified Personal Communicator in softphone mode. (Choose three)

A. Support exists for the usage of SRST telephony failover

B. Uses the Cisco Unified CSF device that is configured on CUC Manager for video calls

C. The Cisco Unified CSF device can use codecs based on the region configured in CUC Manager

D. Codec selection is based on the controlled IP phone and the region configuration

E. Cisco Unified Personal Communicator uses Cisco Discovery Protocol for communication

What is the purpose of Call Admission Control (CAC) in a multisite deployment interconnected by an IP WAN?

A. Used to limit the number of voice calls and maintain bandwidth limits

B. Provides the means to prioritize voice over data traffic

C. Provides detailed information about call activities and voice quality

D. Assigns codecs to gateway interfaces based on VoIP traffic demands

Line group distribution algorithms are configured once per line group in CUC Manager Administration. These algorithms specify the order in which line group members should be used during the hunting process. Which algorithm is choosing the inactive members from most to least?

A. Top-down

B. Circular

C. Longest idle time

D. Broadcast

How is the IP phone DHCP configuration process accomplished? (Choose two)

A. CUC Manager sends a DHCP request message for IP phone

B. The DHCP server must be on the local subnet

C. All servers on the voice VLAN will receive the DHCP request

D. The DHCP server responds with TFTP server address and default gateway

What is a Route Pattern?

A. Numbers assigned to all endpoints and applications

B. Interpret a dialed number and then look up the interpreted number in the call routing table

C. Send calls to off-net destinations or to other CUC manager clusters

D. Route calls to group members based on a distribution algorithm

E. Holds a call to a number and retrieves the call from another phone by dialing that number

F. Allows an initiator to set up a conference call. Attendees join by dialing the number

Which statements are true regarding SIP and SCCP implementations with CUC Manager? (Choose two)

A. Both SIP and SCCP support audio and video conferencing

B. When a call is set up, media exchange occurs directly between IP phones using RTP to carry audio

C. SIP supports both audio and video whereas SCCP supports only audio conferencing

D. CUC Manager uses SIP to perform call setup and control tasks and SCCP to carry audio between IP phones

Class of restriction is a feature implemented on Cisco gateways for managing calling privileges. There are a number of features that allow COR to be a useful tool. Select the useful features of COR. (Choose three)

A. CUC Manager defines the destinations a user is allowed to dial

B. COR lists are assigned to ephone-dns and dial peers

C. Incoming COR lists are used for calls outbound from CUC Manager Express

D. CUC Manager Express uses COR to implement calling features

E. Outgoing COR lists are used for calls outbound from CUC Manager Express

You have been tasked to create new users in Cisco Unity Connection for some recently hired employees. You decide to modify the existing voicemail user template basics to create your new users. You want to ensure that the newly configured users are prompted to record a name and a standard greeting when they first login and that callers are able to leave messages on the user phones at any time. Which voicemail user template basics will you modify? (Choose two)

A. Active Schedule

B. Set for Self-Enrollment at Next Login

C. Display Name Generation

D. Phone System

DNS can be used for IP phone address resolution. What are the steps to change this default behavior to that of using no DNS. (Choose four)

A. In CUC Manager Administration, go to Edit > Settings

B. Enter the server credentials in the Login Account configuration window

C. In CUC Manager Administration, go to System > Server

D. Select first available server from list of CUC Manager servers

E. Change server name to the IP address of the server

F. Save

In what ways can Cisco Unified Communications Manager Presence limit visibility of Presence information? (Choose two)

A. Speed dials

B. Call and directory lists

C. Call forward functions

D. LDAP custom filters

What are the features of Cisco IP Phone Messenger? (Choose two)

A. Anonymous login for users is supported

B. Users set their presence status

C. Contact list shows presence status

D. Contact list shows presence status

E. Users can view but not clear received instant messages

Which of the following components of the Cisco Unity Connection stores messages locally in its own file system?

A. Cisco Unity Directory

B. Message store

C. SRSV

D. RTP

E. VPIM

Centralized call-processing models can take advantage of AAR features. What are some of the characteristics of AAR? (Choose two)

A. AAR allows CUC Manager to reroute a call over the PSTN if the call is denied because of CAC

B. AAR only works for calls placed to external numbers

C. The alternate number that is used is composed of the dialed number plus the internal region number

D. AAR can route calls to voice mail but does not apply to feature patterns such as Meet-Me or Call Park

Cisco Extension Mobility can be configured with a Voice Logout Profile. Which statements characterize this feature? (Choose two)

A. It is overlaid on an ephone when the user logs in with their username and password credentials

B. It contains all of the user-specific settings like the user directory number, name, and speed dials

C. It is bonded to an ephone

D. It is used when no user is logged in, and can be configured with a default extension

Identify the characteristics of using LFI in your network. (Choose two)

A. Fragments large packets into small unequally sizes to reduce fixed network delay

B. Reduces queuing delay and jitter by expediting the transfer of smaller frames through the Tx queue

C. LFI can also be used as a technique to save on bandwidth

D. LFI methods include MLP and FRF.12 and FRF.11 Annex C

Identify the features of Directed Call Parks. (Choose three)

A. Does not use a Park softkey

B. Uses the transfer softkey to direct the call to the directed Call Park number specified by the IP phone user

C. Accessed by pressing the Park softkey

D. Can be watched with a Directed Call Park busy lamp field

E. Park call numbers are noted and shared with the intended call recipient

What is the Translation Pattern?

A. Numbers assigned to all endpoints and applications

B. Interpret a dialed number and then look up the interpreted number in the call routing table

C. Send calls to off-net destinations or to other CUC manager clusters

D. Route calls to group members based on a distribution algorithm

E. Holds a call to a number and retrieves the call from another phone by dialing that number

F. Allows an initiator to set up a conference call. Attendees join by dialing the number

Identify the features of Cisco Unity Connection High Availability. (Choose two)

A. Supports a two-server active-active pair

B. Can use an LDAP directory for global searches and authentication

C. Uses SIP/SIMPLE notifications from CUC Manager to convey presence status

D. The designated primary node has ownership of the database and message store

The Cisco Unified Communications Manager utilizes configuration elements to implement calling privileges or class of service. What are the characteristics of the Calling Search Spaces?

A. Group of numbers with similar reachability characteristics

B. A list of partitions that are accessible from a particular device

C. Used to allow certain partitions to be reachable only during specific times

D. Used to track calls to certain numbers

E. Used to restrict outgoing calls to certain numbers

The Cisco Extension Mobility feature allows users to log in to any IP phone and have their individual user-specific phone configuration applied to the phone they are using. What actions can be configured to deal with a user who logs in to a device with a user ID that is still logged in at another device? (Choose three)

A. Allow multiple logins

B. Deny login

C. Auto-logout

D. Reset ID profile

E. Ignore login

Identify the Cisco Unity Connection systems setting attributes. (Choose two)

A. Call management is comprised of a System, Directory, and Interview call handlers

B. Predefined roles allow the administrator to modify the default settings

C. The Remote Administrator is the top-level administrator and can access all Cisco Unity administrative functions

D. The system settings allow the modification of enterprise and service parameters

Identify the issues facing converged enterprise networks. (Choose four)

A. Scarce bandwidth

B. Delay issues

C. CAS issues

D. Jitter

E. E&M connectivity issues

F. Packet loss

The Cisco Unified Communications Manager configuration of IP phones consists of device and line parameters. Which of the following options are under the line configuration? (Choose three)

A. Signaling protocol

B. Automated alternate routing group

C. Partition

D. Alerting name

E. Maximum number of calls

F. Button and softkey templates

What is the Primary Collector function in Cisco AMC service parameters associated with Cisco Unified RTMT?

A. Collects clusterwide real-time information and is the first node in the cluster by default.

B. Used when the main AMC is down or unreachable.

C. Parameter is set to either True or False. The default is true.

D. This parameter has a default of 30 seconds and a maximum setting of 300 seconds.

E. This parameter prevents the backup from activating prematurely.

What CoS configuration elements are used for calling privilege implementation? (Choose three)

A. Call Admission Control

B. Tail-end hop-off

C. Client Matter Codes

D. Time Schedules and Periods

E. Forced Authorization Codes

What are the characteristics of a Directory call handler?

A. Used for greetings and can offer the caller different call actions

B. Allow callers to search for users on the Cisco Unity Connection system

C. Allows the system to ask the caller questions and records the answers

Suppose you have CUC Manager configured for LDAP synchronization. What statements best describe how LDAP is used for user provisioning? (Choose two)

A. The option to add a user in CUC Manager Administration will not be available

B. Users and their personal and organizational data are replicated from CUC Manager to LDAP

C. User passwords are configured in LDAP

D. CUC Manager Administrators must add, update, or delete user information in the corporate LDAP directory

Of the four available options that are presented in the Cisco Unified Communications Manager Auto-Attendant menu, how many can point to the pilot number of an ephone hunt group?

A. 1

B. 2

C. 3

D. 4

Which profiles can be assigned to a device or device pools? (Choose two)

A. Security Profile

B. Common Phone Profile

C. Voice Profile for Internet Mail (VPIM)

D. Traffic Profile

What is the Link efficiency Quality of Service mechanism?

A. Requires all interfaces to have a queuing mechanism

B. Enforces a rate limit based on the metering

C. Uses existing and trusted DSCP values

D. Based on classification, metering, or both

E. Used to improve bandwidth

What Quality of Service characteristics correspond to the IntServ QoS model? (Choose two)

A. The default QoS model for all router models when no QoS is deployed

B. A multiple-service model that can accommodate multiple QoS requirements

C. Applications reserve bandwidth for a specific time

D. Provides an “almost guaranteed” QoS

E. Also known as “soft QoS”

What attributes are defined in a dial peer and applied to the call leg? (Choose two)

A. Quality of service

B. Class of service

C. Codec

D. AAR mechanism

When LDAP synchronization (DirSync) is enabled, how are users provisioned from the corporate directory? (Choose two)

A. Periodic synchronization schedule for all end users

B. Immediate synchronization upon request for all end users

C. Immediate synchronization from CUC Manager database to LDAP

D. Periodic synchronization schedule for all application users

Calling privileges on Cisco IOS gateways are the parts of a dial plan that control which phones or groups of phones can make which types of calls. COR is the gateway feature used to manage dialing privileges. Identify the features of COR. (Choose three)

A. Has the capability to deny types of calls based on the COR lists assigned to the dial peers

B. COR lists contain predefined members

C. Outgoing COR lists are the keys

D. Incoming COR lists are the locks

E. COR lists specify which outgoing dial peer the incoming dial peer can use

Cisco Unified Communications Manager supports the use of templates for IP phone configuration. What statements are true concerning the usage of phone button templates and softkey templates? (Choose two)

A. Applications supporting softkeys can have more than one template associated with it

B. Each IP phone has one phone button template assigned to it

C. CUC Manager supports four types of softkey templates

D. Phone button templates allow IP phones to be configured with redial and Call Pickup

What are the characteristics of a Interview call handler?

A. Used for greetings and can offer the caller different call actions

B. Allow callers to search for users on the Cisco Unity Connection system

C. Allows the system to ask the caller questions and records the answers

What are the features of Mobile connect in Cisco Unified Communications Manager? (Choose three)

A. Can be used for home office or mobile devices

B. Allows for the use of multiple, connected voice mailboxes

C. Allows the CUC Manager administrator to configure access lists to permit or deny specific calling numbers

D. Enables the user to answer incoming calls on either the office or a remote phone

E. Supports Call Detail Records for call logging

Which statements are accurate concerning the functionality and use of Subscribe CSS? (Choose two)

A. Associated with the watcher and lists the partitions that the watcher is allowed to see

B. Can be assigned on a device basis but not on a user basis

C. Presence watchers can be a phone or a trunk

D. Cisco recommends defining CSSs as

Identify the considerations when importing Cisco Unity Connection end users from LDAP. (Choose two)

A. The Cisco AXL Web Service must be activated on Cisco Unity Connection

B. The LDAP setup includes specifying a server type as well as user attribute

C. Configuring the LDAP directory information includes specifying the LDAP directory synchronization schedule

D. All user attributes for LDAP synchronization can be changed

What are the key features of CUC Manager Express? (Choose four)

A. Conferencing support

B. Provides auto-attendant capabilities

C. Support for fax messaging

D. Support for Tcl scripts

E. Supports the Cisco Telephony Application Programming Interface

F. Runs directly on Cisco IOS software

In which Cisco Unified Communications Manager web interface you can configure CDR disk storage and external billing servers?

A. Cisco Unified CM Serviceability

B. Cisco Unified OS Administration

C. Disaster Recovery System

D. Cisco Unified Reporting

What considerations must be addressed when implementing PSTN backup in a centralized CUC Manager architecture? (Choose two)

A. The internal telephony numbering scheme is not valid on the PSTN

B. CUC Manager can control PSTN links using MGCP

C. The best option is for users to redial the full E.164 number after an IP WAN failure

D. Remote gateways are required to control IP phones when the central CUC Manager is not reachable

What are the functions of the FXO analog interface? (Choose two)

A. Connects router to end-user equipment

B. Provides ring, power, and dial tones

C. Connects a trunk to a PSTN CO or to a PBX

D. Makes and receives calls from the PSTN

E. Utilizes special signaling paths to convey information about the calls

The BAT.xlt download macro file is used with CUC Manager BAT to aid bulk administration. Identify the features of BAT.xlt that assist administrators. (Choose three)

A. Customized file format definition

B. A simple process for adding IP phones and assigning DNs from a pool

C. File conversion to CSV format

D. Record error checking

E. Can be used after auto-registration to associate phones with specific DNs

What can be said for the default incoming VoIP dial peer? (Choose two)

A. Default dial peers are used for inbound matches only

B. It can be modified

C. It can be displayed using show commands

D. It will fail to negotiate non-default capabilities or services

Identify the characteristics of the Cisco Unity Connection system. (Choose two)

A. A Linux-based network appliance platform provides integrated message and data stores

B. Imports the user database from CUC Manager using CDR

C. Cisco Unity Connection integrates only with the CUC Manager

D. Provides global access to calls and voice messages for up to 20,000 users

What is a hunt group?

A. A group of telephone lines that are associated with a common number

B. Used to control the codec that is used for a call

C. Specifies the order in which line group members should be used

D. Limits the number of calls between certain parts of the network

Identify functions of RTCP. (Choose two)

A. The RTCP dataflow is paired with the RTP stream and uses the same port as the RTP stream plus two

B. RTCP provides out-of-band statistics and control information

C. RTCP monitors the quality of packet count, packet loss, delay and jitter

D. RTCP encrypts the voice stream

What options best describe end-user device association in CUC Manager? (Choose two)

A. End users can be associated with IP phones, IP Communicator, or a Cisco Extension Mobility profile

B. Computer Telephony Integration (CTI) route points in CUC Manager collect information about a user's availability

C. Agents using IP phones are able to receive calls originating from VoIP and TDM networks via Cisco Unified Contact Center

D. Dialing a person by name is not supported using the CUC Manager corporate directory

Identify the configurable options on the edit Mailbox Store page within the Cisco Unity. (Choose three)

A. Maximum Size Before Warning

B. Display Name

C. Server mounting

D. Creation Date

E. Mail Database

What are the bandwidth considerations for a videoconferencing stream? (Choose two)

A. Videoconferencing streams require an additional 20 percent bandwidth for overhead

B. Videoconferencing streams can tolerate no more than a 160-ms delay

C. Videoconferencing streams require the actual bandwidth of the stream which is dependent on the codec

D. Videoconferencing streams require an additional 15 percent bandwidth for codec overhead

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